Stewby’s Terms of Service

Last Updated: September 6, 2025

By using this website (“Site”) or our WooCommerce store, you agree to these Terms of Service (ToS). We may update these terms at any time, with or without notice. Please review our Privacy Policy, which is part of these terms.

1. Acceptance of Terms

Each time you access or use this Site or WooCommerce store, you agree to follow these ToS, as updated. The Site and store are provided “as is.” Stewby’s, Inc. (“Stewby’s”) may modify, suspend, or discontinue the Site, store, or your data at any time without notice or liability. Stewby’s is not responsible for delays, data loss, inaccuracies, or delivery issues.

2. User Accounts and Registration

To use certain features (e.g., placing orders, viewing order history), you must register a user account via WooCommerce. You agree to:

  • Provide accurate, current information (e.g., name, email, billing address).
  • Be at least 18 years old or have parental consent if younger.
  • Keep your account secure and notify us at admin@stewbys.com if you suspect unauthorized use.
  • Follow these ToS, including updates. Stewby’s may suspend or terminate accounts for ToS violations without notice.

3. Online Store Purchases

When you purchase through our WooCommerce store:

  • Order Confirmation: Orders are not final until we send a confirmation email. We may cancel orders due to stock issues, payment problems, or suspected fraud, with a full refund.
  • Pricing and Payment: Prices are in USD, including taxes unless stated. You agree to pay the listed price plus shipping via accepted methods (e.g., credit card, PayPal). Errors in pricing may be corrected, and we’ll notify you.
  • Shipping: We ship to addresses provided. Delivery times are estimates, and Stewby’s is not liable for delays by carriers.

4. Refund Policy

We offer a 30-day refund policy for eligible purchases:

  • Eligibility: Items must be unused, in original condition, and returned within 30 days of delivery.
  • Process: Contact admin@stewbys.com to request a return. You cover return shipping unless the item is defective or incorrect. Refunds are issued to the original payment method within 7-10 business days after we receive the item.
  • Non-Refundable: Custom orders, perishable goods (e.g., food), or items marked “final sale” are non-refundable unless defective. For defective or incorrect items, we’ll provide a replacement or refund, including shipping costs.

5. Privacy Policy

Personal information (e.g., account details, payment info) is governed by Stewby’s Privacy Policy.

6. Your Conduct

You are responsible for any content (e.g., reviews, account info) you provide on the Site or store. Stewby’s is not liable for errors or issues with your content. You agree not to:

  • Post unlawful, threatening, defamatory, obscene, or illegal content.
  • Impersonate anyone or misrepresent your identity.
  • Collect data about other users.
  • Use the Site/store for spam, unauthorized ads, or commercial schemes without Stewby’s written consent.
  • Share content that could lead to legal liability for Stewby’s, including copyright or trademark violations.

7. Content You Submit

By submitting content (e.g., product reviews, images):

  • You grant Stewby’s a worldwide, royalty-free, non-exclusive license to use, display, modify, or publish it in any format.
  • You confirm you have the legal rights to grant this license.
  • Stewby’s may remove or block your content at any time, for any reason, without notice.

8. Third-Party Services

The Site or store may include third-party ads, payment processors (e.g., Stripe, PayPal), or shipping services. Stewby’s is not responsible for these services or your interactions with them.

9. Indemnification

You agree to protect Stewby’s, its affiliates, employees, and partners from claims, including legal fees, arising from your use of the Site/store, your content, or violations of these ToS or others’ rights.

10. Disclaimer of Warranties

The Site and store are provided “as is.” Stewby’s makes no guarantees about:

  • Uninterrupted, error-free, or secure access.
  • Accuracy, reliability, or quality of content or products.
  • Safety of downloads or advice obtained. You use the Site/store at your own risk. Some jurisdictions may not allow warranty disclaimers, so parts of this section may not apply, but other terms remain valid.

11. Limitation of Liability

Stewby’s is not liable for any direct, indirect, or consequential damages (e.g., loss of profits, data) from:

  • Using or not being able to use the Site/store.
  • Costs of substitute goods/services.
  • Unauthorized data access.
  • Third-party actions or content. If allowed by law, Stewby’s maximum liability is $100. Some jurisdictions may not permit liability limits, so this may not apply fully.

12. Reservation of Rights

Stewby’s retains all rights, including copyrights, trademarks, and trade secrets, related to the Site, store, and content. You may not use these without Stewby’s written consent.

13. Copyright Infringement

If you believe your intellectual property has been misused, contact:

  • Stewby’s, Inc.
  • 427 Racetrack Rd NW, Fort Walton Beach, FL 32547
  • Email: admin@stewbys.com

14. Applicable Law

These ToS and disputes are governed by Florida law. Disputes will be resolved in state or federal courts in Okaloosa County, Florida.

15. Accessibility Statement

We are committed to making our Site and store accessible to everyone, per the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We use accessiBe, an AI tool, to optimize HTML, enhance screen-reader compatibility (e.g., JAWS, NVDA, VoiceOver, TalkBack), and enable keyboard navigation. We are manually reviewing pages to add accurate alt text, proper headings, and sufficient color contrast.

Key Features:

  • Screen-Reader Support: ARIA attributes ensure forms, buttons, and menus (including WooCommerce checkout) are readable. Images have descriptive alt text, updated manually or via AI.
  • Keyboard Navigation: Use Tab, Shift+Tab, Enter, and shortcuts (Alt+1 for screen-reader mode, Alt+2 for skip-to-content) to navigate, including store pages.
  • Disability Profiles: Options for epilepsy-safe settings, vision impairments, cognitive disabilities, ADHD-friendly mode, and motor-impaired navigation.
  • UI Adjustments: Change fonts, sizes, colors, or stop animations for accessibility.

Ongoing Efforts: We scan and fix pages with tools like WAVE and NVDA. Contact admin@stewbys.com with issues. We aim to improve but cannot guarantee perfection.

16. SMS Terms

By opting into SMS alerts (up to 4/month), you agree to receive messages from Stewby’s about orders, promotions, or updates. Message/data rates may apply. Reply STOP to cancel or HELP for support. Contact admin@stewbys.com for questions.

17. Miscellaneous

  • If any ToS provision conflicts with law, it will be adjusted, and other terms remain valid.
  • Stewby’s failure to enforce a right does not waive it.
  • Claims must be filed within one year, if allowed by law.
  • Stewby’s may assign its rights, relieving us of further obligations.

Contact Us:

  • Stewby’s, Inc.
  • 427 Racetrack Rd NW, Fort Walton Beach, FL 32547
  • Email: admin@stewbys.com